Welcome to the hot 30 platform. This Privacy Policy explains how your personal data is collected, used, stored, and protected. The privacy of users in Bangladesh is our highest priority.
Hot 30 is an online gaming and Sports Betting platform serving users in Bangladesh. When you visit our website or open an account, certain information is collected automatically or directly from you. This privacy policy explains what data is collected, why it is collected, and how it is used. By using our services, you are considered to have agreed to this policy. If you disagree with any part of it, please stop using the platform and contact our support team.
This policy applies solely to hot 30's own platform and does not extend to any third-party websites or applications. We may update this policy from time to time, so we recommend reviewing this page regularly.
At registration, we collect your full name, email address, mobile number, date of birth, and residential address in Bangladesh. National ID or passport details may be requested for age verification. This information is used to confirm your identity and keep your account secure. Account login history and security logs are also retained. It is the user's responsibility to ensure that the information provided is accurate and up to date.
The IP address, device type, operating system, and browser version of the device you use to access the platform are logged automatically. For mobile devices, the network operator name and SIM-related information may also be recorded. This data helps with fraud prevention, suspicious login detection, and service improvement. Geographic location (down to the city level) is used to verify that users are based in Bangladesh. Session data and page visit sequences are stored in a secure log.
Deposits and withdrawals made via bKash, Nagad, Rocket, or bank transfer are logged along with the payment reference, transaction amount (in BDT), and timestamp. Full mobile banking or bank account numbers are not stored — only the last few digits are kept in the log. All financial transaction records are retained for responsible gaming monitoring and AML compliance. These records are kept for the period required by regulatory authorities. No payment data is sold to third parties.
We analyze which games or sports markets you use most, how long you spend on the platform, and which features you interact with. This behavioral data is used to personalize promotions and your overall experience. Search history, bet history, and jackpot participation records are also stored. This data helps make responsible gaming tools more effective. User profiles are never shared with third-party advertisers.
Hot 30 uses your personal information only for the specific purposes outlined below. Your separate consent will be obtained before your data is used for any additional purpose. Our goal is to collect the minimum amount of information necessary and retain only what is required to operate our services.
Hot 30 uses cookies and similar tracking technologies to make your browsing experience smoother and more personalized. Cookies are small files stored in your browser that help the platform recognize you on future visits. We use several types of cookies, each serving a distinct purpose.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Maintaining login sessions, storing security tokens, and ensuring core platform functionality | Until End of Session |
| Functional Cookies | Remembering your language preference, display settings, and favorite games | 30 Days |
| Analytics Cookies | Understanding which parts of the platform are used most and improving the service accordingly | 90 days |
| Security Cookies | CSRF attack prevention, suspicious session detection, and account protection | Until End of Session |
You can disable cookies at any time from your browser settings. However, disabling essential cookies may affect some core platform functionality. To manage cookies on a mobile browser, use your browser's privacy menu. We do not use third-party advertising tracking cookies. A cookie consent banner is shown on your first visit, where you can set your preferences.
How to manage cookies from your browser settings:
Hot 30 uses industry-standard security technology to protect your personal data. All data stored on our servers is encrypted and reviewed through regular security audits. Multi-layered access controls are in place to prevent unauthorized access to user information. Our security framework is built to meet international standards.
All data is retained for as long as your account remains active. After account closure, certain data may be kept for up to five years to meet legal obligations. No data is retained beyond necessity, and once the specified period has passed, it is securely deleted.
All data exchanged between the platform and your device is protected with TLS encryption. Passwords are never stored in plain text — strong hashing algorithms are used instead. The same encryption applies when you access the platform on mobile.
Only authorized personnel can access user data, and all their activity is logged. In the event of a data breach, affected users will be notified within the required timeframe. Regular penetration testing and vulnerability scanning are carried out.
Hot 30 does not sell or rent your personal data to any third party for commercial purposes. However, limited information may be shared with select partners as needed to operate our services. Each of these partners operates under a strict confidentiality agreement and is permitted to use data only for specified purposes. We ensure that all our technology partners comply with international data protection standards.
Necessary information is shared with authorized payment gateways to process BDT transactions. This information is used solely for payment verification and cannot be used for any other purpose.
As part of the KYC process, name and ID details may be shared with identity verification service providers. These providers operate under strict legal agreements.
We may be required to disclose information to authorities in accordance with legal obligations or government directives. In such cases, only the specific information requested is provided.
Secure cloud services are used for data hosting and infrastructure management. All data stored on these servers is kept encrypted at all times.
Your data may be stored on servers located outside Bangladesh. In such cases, we ensure that adequate data protection measures are in place in that country or on those servers. All cross-border data transfers are governed by internationally recognized agreements and security standards. Your data is never transferred to an unsecured or unregulated environment. If you would like to know more, please contact our support team.
Sharing data with ad networks, social media platforms, or data brokers is strictly prohibited — this is a core principle at hot 30.
Every registered user on hot 30 has fundamental rights over their personal data. To exercise these rights, contact our support team and we will respond within a reasonable timeframe. All requests are processed after verification.
You can find out at any time what information hot 30 holds about you. By submitting a written request, you can receive a copy of all your data — typically delivered within thirty days. Some information can also be viewed and downloaded directly from your profile settings. Data is only provided after identity verification to ensure no one else can access it.
You have the right to correct any inaccurate or outdated information in your account. Name, address, mobile number, and email can be updated directly from your profile settings. Changes to ID-related information may require assistance from our support team. Correction requests are typically processed within seven business days of receipt. Additional documentation may be required when updating verified information.
You can request the complete deletion of your account at any time. Once deleted, no personal data will be retained beyond what is required by law. However, AML compliance records and financial transaction records must be kept for a defined period. We recommend completing all pending withdrawals before requesting deletion. Deletion requests are generally processed within 14 business days.
Hot 30 reserves the right to modify or update this Privacy Policy at any time. For any significant changes, we will send a notice to your registered email address or mobile number. The date of the latest revision will always be shown at the top of this page under "Last Updated". Continued use of the platform after a new policy is published will be considered acceptance of the updated terms. We recommend reviewing this page regularly.
For any questions, concerns, or complaints, please contact our data protection team directly. We take every request seriously and aim to respond promptly. Use the email address below to submit a privacy-related complaint.
Your personal data is fully safe and secure at hot 30. We believe that relationships built on transparency and honesty are the ones that last. We are always here for any questions or concerns you may have. Enjoy gaming responsibly and make the most of what we offer. Open an account today and become part of the hot 30 platform.